Shopping with argos can take many forms these days, there are the traditional shops with the physical products available in store behind the counter, you can flick through the argos catalogue at home or in the superstores, you can also shop online at the argos website. The argos website is one of the most popular sties in the UK, with thousands of visitors each day, in fact it is the second most visited website in the UK.
The more traditional way of shopping is to visit the actual store. Once there you are faced with a multitude of catalogues on display, which you have a look at to find any items you wish to buy. Once you have found what you want you just note the special argos product number which is placed directly below every item in the catalogue and then going to the cashier till and giving them the information slip.
The cashier will then print out a receipt for the goods and also check the stock levels, to ensure the goods are available in store. After this the customer moves forward to the issuing desk and waits for the product. When you pay for the goods, a ticket is automatically sent to the order pickers in the store room, and they will then locate your item and bring it to the desk. At busy times it can be a pain having to wait for your stuff to arrive, especially at peak times and over the xmas holidays.
To help speed up this process, most argos stores have a call forward system which tells you your order number and how long it should take to arrive at the counter. More recent initiatives are the in-store quick pay kiosks, which you can use to oreder you goods. This just cuts out the use of the argos cashier till, and is very similar to just paying by way of the till in fact. You simple enter the product codes and pay by credit or debit card, or by the argos store card if you have one.
To ensure any products you are going to buy are in stock you can use the stock checker terminals or use the check and reserve feature. This is a good idea that can save you so much time before you actually go to the cashier deak and find your goods are not in stock. Another way to check availability is to go to the argos catalogue website at www.argos.co.uk you can just check and reserve your items. If you use this feature your stuff will be reserved until the end of the next working day, and so you can then just pop down to the argos store and collect your things, safe in the knowledge that you know the stock is already there and waiting for you to pick up.
You can also reserve goods by phone or by text message. Once you reserve you will be issued with a reservation number, which you take to the cashier, or to the quick pay kiosk if you want to save even more time. Many shoppers tend to use the check and reserve, or the stock checker systems because it saves times, and also the last thing you want to do is wait in line at a busy store and then finally find out that your stuff is not available.
There are 3 kinds of argos stores in the high street which allow you to shop with argos. The first type are the smaller call and collect stores, which only have a limited amount of stock, and are usually just for customers who have previously ordered, so their goods have been specially delivered to the shop for collection.
The second kind are the more usual argos superstores, and these shops have a much bigger stock level, and carry most of the items in the argos catalogue, around 18000 products. The third kind are the argos extra stores, which are about twice as big as the normal argos superstores. These stock the full range of goods, including the argos extra ranges. Because they are so big, you will find these stores in large retail parks, or in out of town places.
If you visit the argos website you can also find what you need very quickly. The whole argos catalogue is now online, so whatever is in the physical catalogue, you will find online as well. There are thousands of pages to click on, with all the information you will need to make a purchase. Another great feature is the stock checker and delivery time. You just enter the product code and your postcode, and argos will tell you the price and the estimated time of delivery to your home, or to your local store.
If you are planning on buying a lot of items then the quick shop feature can save you a lot of time. You just enter all of the product codes for your stuff into the search box, and it will automatically tell you the prices and the stock levels. If you have an argos catalogue handy, then you can easily flick through the pages and then enter them online to do this. You can also use the website and search for the codes and enter them as you shop, the choice is yours.
Checking online is a great way to save time, especially at xmas time. If you don't want to be caught in the christmas shopping frenzy, then argos will deliver directly to your door, which saves a lot of hassle i can tell you. By making it so easy to get your hands on argos goods, argos have lead the way in customer experience, and most importantly, in getting your stuff quickly.
Tuesday, 25 November 2008
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